Free template for solo SaaS founders
Ask cancelled users the right questions before you build another feature.
Copy this short cancellation survey into Tally, Typeform, Google Forms, or your cancellation email. It is designed to reveal the expected outcome, failed moment, and whether the customer was saveable.
Download the free survey template
What it helps you learn
- What the customer expected your SaaS to do
- The moment that made them cancel
- Whether price, setup, missing features, bugs, or low usage drove churn
- Which retention fix deserves attention first
Need the full workflow?
The paid Solo SaaS Churn Interview Kit adds a 15-minute interview script, outreach emails, churn pattern finder, prioritization CSV, and implementation checklist.