For solo SaaS founders answering support themselves
Reply faster without sounding like a support bot.
SaaS Customer Support Macro Pack gives you 54 copy-paste support replies, triage rules, refund/cancellation scripts, bug intake templates, and AI prompts so customers get calmer answers in minutes.
What you get
- 54 macros for billing, bugs, onboarding, cancellations, refunds, feature requests, angry customers, outages, and access issues.
- CSV triage labels for your helpdesk, inbox, GitHub Issues, Linear, or Notion.
- Bug report intake template that turns vague complaints into developer-ready reports.
- AI prompt pack for adapting every reply to your product voice.
Who this is for
Bootstrapped SaaS founders, indie hackers, and micro-SaaS teams who do support between product work and do not want to rewrite the same answers every week.
Instant download
Pay once, get the ZIP. No subscription. No paid tools required.